RESTOCKING FEES Any merchandise returned for reasons other than defects will result in the account being assessed a 20% restocking fee and additional charges as appropriate. The customer will be responsible for the safe return of merchandise and all shipping costs.
VIDEO TAPES Marching Show Concepts strongly suggest creating an additional copy of each video tape before using/viewing the original. Tapes found to be defective (i.e. no picture, no sound, etc.) must be returned immediately. In this case, a replacement tape will be sent at no charge. (Special overnight shipment charges will be the responsibility of the school or director.) If the defective tape is not returned to Marching Show Concepts within 30 days, an additional charge of $25.00 will be assessed for a duplicate tape. Broken or damaged tapes (not the fault of Marching Show Concepts) are non-returnable. Replacements are available at 50% of the original price.